Question 1

What is Petl Pay?

Accepted Answer

Petl Pay (also written PetlPay or petlpay) is the financial operating system for the contractor economy. It orchestrates billable work, invoicing, compliance, and payments across a single platform built for project-based teams. It is MCP-native and accessible via Claude and ChatGPT.

Question 2

Is Petl Pay connected to any pet care or consumer app?

Accepted Answer

No. Petl Pay is a B2B financial infrastructure platform for contractor payments and project finance. The name refers to the platform only.

Question 3

Does Petl Pay hold or custody funds?

Accepted Answer

No. Petl Pay is non-custodial. It coordinates payment workflows and routing but does not act as a bank and does not hold customer deposits.

Question 4

How is Petl Pay different from Xero or QuickBooks?

Accepted Answer

Xero and QuickBooks are accounting tools built around a single business ledger. Petl Pay is project payment infrastructure. The two are complementary. Xero handles the ledger. Petl handles the project.

Question 5

What is CIS and who does it apply to?

Accepted Answer

The Construction Industry Scheme (CIS) is a UK HMRC tax framework that applies to businesses in the construction sector that pay subcontractors for construction work. Under CIS, the paying business must verify each subcontractor with HMRC, deduct tax at the correct rate, and submit monthly returns.

Question 6

What are the CIS deduction rates?

Accepted Answer

HMRC applies one of three CIS deduction rates: 0% for gross payment status, 20% for registered subcontractors, and 30% for unregistered or unverified subcontractors. Always check the latest guidance with HMRC as rates are subject to change.

Question 7

What is Making Tax Digital (MTD) and does it affect contractors?

Accepted Answer

MTD ITSA requires self-employed individuals earning above the applicable threshold to keep digital tax records and submit quarterly updates to HMRC. Petl Pay is MTD-compatible. Always verify the latest requirements directly with HMRC.

Question 8

What payment methods does Petl Pay support?

Accepted Answer

Petl Pay supports GBP via open banking, EUR via SEPA, ZAR via local South African EFT, USDC and USDT stablecoin globally, USD and EUR account details for invoice generation, and ARS, BRL, CLP, COP via local Latin American rails.

Question 9

Which UK banks are supported for open banking payments?

Accepted Answer

Supported UK banks include Lloyds, Barclays, NatWest, HSBC UK, Nationwide, Santander UK, Halifax, Monzo, Revolut, Starling, TSB, Bank of Scotland, RBS, Chase UK, First Direct, Tide, Mettle, Cashplus, Coutts, Yorkshire Building Society, and many more. More banks are being added regularly.

Question 10

Does Petl Pay have a Claude connector?

Accepted Answer

Yes. Petl Pay has a native Claude connector built on MCP (Model Context Protocol). Users can create invoices, manage projects, query bills and payment flows, and check project status directly from a Claude conversation.

Question 11

Does Petl Pay integrate with ChatGPT?

Accepted Answer

Yes. Petl Pay connects to ChatGPT via a live MCP app. You can create CIS-compliant invoices, query payment flows and check project status from inside ChatGPT.

Question 12

Does Petl Pay integrate with Slack?

Accepted Answer

Yes. The Petl Pay Slack bot is live. Approve invoices, trigger payouts and check payment status directly from your Slack workspace.

Question 13

Can I build my own product on top of Petl Pay?

Accepted Answer

Yes. Petl Pay is infrastructure. You can build billing, invoicing, compliance and payments into your own product, platform or AI agent via the Petl Pay API and MCP server, both live today. Access is granted by enquiry while we onboard partners.

Question 14

Can I embed payments and compliance into my chat-based product?

Accepted Answer

Yes. Make your products and services bookable and payable from inside chat: invoicing, multi-party payouts, payment links, KYC and KYB, and settlement over open banking and stablecoin rails, callable from your backend via the API or from Claude and ChatGPT via the MCP.

Question 15

What is a stablecoin and why does Petl Pay support it?

Accepted Answer

A stablecoin is a digital currency pegged to a stable asset such as the US dollar. Petl Pay supports USDC and USDT for instant, borderless contractor settlement at near-zero network cost, without SWIFT routing or correspondent bank fees.

Question 16

What KYC and KYB is required to activate a stablecoin wallet?

Accepted Answer

Stablecoin wallets require KYC verification for individuals (government ID, address, tax number) and KYB verification for businesses (formation documents, UBO details, source of funds). These are conducted by Petl Pay's regulated financial partners.

Question 17

How do I get started with Petl Pay?

Accepted Answer

Getting started begins with an enquiry at petlpay.com/enquiry. The Petl Pay team will follow up to understand your workflow and walk you through onboarding.

Question 18

Can I use Petl Pay as an individual contractor?

Accepted Answer

Yes. Individual contractors use Petl Pay to receive payments, track work against projects, and maintain compliant invoice and payment records. Your paying business will typically set you up as a contributor on their account.

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